News:September 2011
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The Sims 3 Swag Giveaway
POSTED ON 09/27/11 07:12 PM
We are hosting another giveaway on our Youtube Channel! Subscribe to The Sims and leave a channel comment for a chance to receive one of the two packages shown below. The giveaway will end once we’ve reached 153K total Subscribers. Check back daily and leave as many comments as you want to increase your chances of being randomly selected for this giveaway.

Create A Pet Demo
POSTED ON 09/27/11 06:43 PM
Create perfect - or imperfect - pets for your Sims. Determine their looks and personality traits. Choose from over 100 breeds then edit them as you want to create a unique pet.

Get the Demo!

Upgrade to The Sims 3 Pets PC Expansion Pack to play as your pet!

Pre-Order today to ensure you get the limited edition content on PC and PS3/XBOX 360!
Available October 18, 2011

Play the Demo!

Play The Sims 3 Teaser
POSTED ON 09/26/11 07:23 PM
Are you new to The Sims 3? Play the 20 minute The Sims 3 Teaser and see why millions of fans love The Sims 3! In this free and easy trial you’ll explore an Egyptian pyramid, commune with ghosts in a haunted house, and dance the night away in a club frequented by vampires.

Stream the game instantly through your web browser. No discs, no download and no installs.

Play now!

Twitter Giveaway!
POSTED ON 09/26/11 06:22 PM
The Sims 3’s official Twitter has reached over 98,000 Followers which means another giveaway has been unlocked. Head over to our Twitter to get the details on today’s giveaway and see what swag we’re giving out. The giveaway ends at 2:30 PM PST so head on over now!

Join the giveaway

Last Chance to Download Hidden Springs at a Special Sale Price!
POSTED ON 09/22/11 10:15 PM
Hurry, you have unitl September 24 to download Hidden Springs at a special sale price!

Explore an all-new World and discover the magic of Hidden Springs today! Meet new Sims, discover all-new locations, and find exclusive new content inclduing the Fountain of Youth. Will your Sims become forever young?

Don't miss this opportunity to get a great deal on Hidden Springs. Save Now!
Now Available: The self-cleaning Uber Sani-Sim Toilet!
POSTED ON 09/22/11 05:56 PM
Check out the all-new Uber Sani-Sim Toilet Today!

Not only does this magnificent porcelain throne self-clean, automatically flush, and lift the seat for your Sim, you will not believe your ears as it sways your Sim with music! Just when you thought it couldn't get any better it finishes the job by freshening your Sim with a light mist, reducing the need for a follow up hand washing. Don't miss out on this uber time saver!

The Uber Sani-Sim Toilet is available exclusively at The Sims 3 Store. Shop Now!
Hidden Springs Youtube Giveaway is over!
POSTED ON 09/16/11 05:27 PM
Our channel has reached 147K+ Subscribers which means the giveaway is now over! Thank you all for participating and supporting our Youtube page. Head on over to The Sims channel to check if you were one of the randomly chosen lucky recipients to receive Hidden Springs. Stay tuned for more giveaways!

Check the recipient list

Sims International Film Festival Fall 2011 has begun!
POSTED ON 09/15/11 05:36 PM
The wait is finally over! The community over at Simatographers have kicked off their Sims International Film Festival Fall 2011. We are always impressed with the all the work that the creators have put into this event! Grab some popcorn, sit back, and enjoy the films!

Attend the festival!

Join the discussion here

Youtube Hidden Springs giveaway
POSTED ON 09/12/11 09:57 PM
Subscribe to our channel and leave a channel comment for a chance to be randomly selected to receive Hidden Springs! The giveaway will end when we reach 147K total Subscribers. Feel free to check back daily and leave several comments to increase your chances of being randomly chosen. Good luck!

Subscribe now!

The Sims 3 Digital Town Hall
POSTED ON 09/12/11 05:27 PM
Join us on September 22, 9:00AM - 2:00PM PST as we unveil secrets and exclusive reveals of The Sims 3 Pets! Producers from The Sims 3 Pets on PC, Xbox 360, PS3, and Nintendo 3DS will present live demos of the game across these platforms. Tune in to find out what tricks we have up our sleeves (or paws) and for your chance to receive some treats as part of our random giveaways!


If you've got questions you're dying to ask about The Sims 3 Pets, feel free to post them on the event comments or ask them with a video on our YouTube channel!

Store content patch V 1.0
POSTED ON 09/12/11 04:54 PM
To install this update, please start your game and use the “Downloads” tab in your Launcher.

This Store update includes the following changes:

  • Faire Ceiling Lamp:  The ceiling lights will fade away when zooming in.
  • Mysterious Deep Space Pods:   The ceiling lights will fade away when zooming in.
  • Too Literal Tea Ceiling Light: The ceiling lights will fade away when zooming in.

*A game restart is required for updates made while the game is running.

Submit Your Video Questions!
POSTED ON 09/08/11 09:05 PM
Submit your questions ahead of time for The Sims 3 Pets Digital Town Hall using the Youtube Moderator tool on our channel! Upload a video of yourself asking a question on Youtube and submit the URL as well as other comments and questions in the Moderator tool box and your video could be chosen to be played and answered during the town hall!

Submit a video now

The Sims 3 Twitter reaches 95K!
POSTED ON 09/07/11 06:42 PM
The official The Sims 3’s Twitter now has over 95K followers! Thank you all for your support. To celebrate, we are hosting a giveaway today that ends at 3 P.M. (PST). Check out our latest tweets to get the details on how you can be randomly selected to receive a copy of Outdoor Living, a TS3 mousepad and t-shirt!

Join the giveaway

FREE Halloween Gifts from The Sims 3 Store!
POSTED ON 09/01/11 05:28 PM
Get into the Halloween spirit with a FREE GIFT from The Sims 3 Store - Download the Happy Halloween: Gory Goodies Set today!

Just Arrived - Brand New Sets at The Sims 3 Store!
POSTED ON 09/01/11 05:19 PM
Check out The Sims 3 Store's all-new sets today and give your Sims and their environments a fresh new look! Be sure to get into the Halloween spirit early with the FREE Happy Halloween: Gory Goodies Set!

Looking for a new style? Enjoy the eclectic collection of old and new design with the Boho Vintage Women's Collection Set, give your Sims' look an artsy take on vintage fashions. Complement this new style with a set that has an instantly distinguishable character, The Hollywood Regency Den Set, enjoy the sweeping clean lines and shapes of the Regency Style!

Viva Las Vegas! Reminiscent of the casinos from the land of excess, the Viva Las Vegas Living Set is for Sims that crave a décor that matches their fast love for Lady Luck, and games of chance, build your Sims the ultimate game room.

Or, you can select the September 2011 Compilation and get the Hollywood Regency Den, Viva Las Vegas Living, Boho Vintage Women's Collection, and Happy Halloween: Gory Goodies sets at a special price with just one click!

Check Out the New Sets Today!

Game Update for 1.25
POSTED ON 09/01/11 03:00 PM

To install this update, please start your game and use the “Updates” tab in your Launcher.

This game update includes:

Base Game Updates

  • Mac Only: Fixes a crash issue with Nvidia GeForce 9400M and 320M graphics cards on Mac Lion OS.

Before installing an Update for The Sims 3, an Expansion Pack, or a Stuff Pack, it is a good idea to run through the following checklist to ensure your game continues to work smoothly.
If you have any questions about the below steps, please visit the Technical Support forum on the official Sims 3 community found at this URL:

Step 1: Disable Custom Content

Custom Content is all Sims content that did not come from an official The Sims 3 Update, The Sims 3 Store, Expansion Pack, or Stuff Pack. Custom Content is created by 3rd Party Developers that are not regulated by Electronic Arts or The Sims 3 Development Team and may not work with new updates. Custom Content may cause the game to behave unexpectedly or not function entirely.
To disable your custom content, undo whatever you did to install this content to get your game back into an unmodified state. If you placed it in a Sims 3 directory folder, move it to a new folder that is outside your Sims 3 file directory. Your Sims 3 file directory can be found using the paths listed below:
Windows File Directory: C:\Documents and Settings\USER\My Documents\Electronic Arts\The Sims 3
Mac File Directory: User/Documents/Electronic Arts/The Sims/
Once you have installed the official update you may re-enable your custom content. If you experience problems, disable it again until the 3rd party developer updates their content to work with the official Update, Expansion Pack, or Stuff Pack.

Step 2: Back Up your Save Files

It’s always a good precaution to back up your save files before installing an Expansion Pack, Update, or Stuff Pack. To do this, copy the “.sims3” folders found in the Saves folder onto your desktop or another file directory.
Your Sims 3 Saves folder can be found using the paths listed below:
Windows File Directory: C:\Documents and Settings\USER\My Documents\Electronic Arts\The Sims 3\Saves
Mac File Directory: User/Documents/Electronic Arts/The Sims/Saves
After the Update is installed, run the game to verify your saves still function correctly.

Step 3: Let the Update Complete Entirely

Updates can sometimes be rather large and may take a while to download and install completely. Cancelling the update before it has completed may cause unexpected problems, so it is always best to let it finish entirely. Do not close the Launcher until you have confirmed the update is completely installed, as this will cancel the update.