\r\nToday Sony has issued a product recall of 535,000 VAIO laptops due to reports of severe overheating issues that can result in hardware damage or even burned skin. Users who have purchased one these laptops can download a BIOS firmware update that should fix the overheating.\r\n
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\r\nMike Lucas, Sony Electronics Senior Vice President of VAIO has issued the following public statement:\r\n
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\r\n\"Sony takes pride in the quality of its products. Recently, we became aware of a potential issue affecting certain units within the VPCF11 and VPCCW2 series of notebook PCs. In rare instances, these notebook computers may overheat due to a potential malfunction of the internal temperature management system, resulting in deformation of the product\'s keyboard or external casing, and a potential burn hazard to consumers.\r\n
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\r\nIf you have any questions or need additional assistance with the firmware update installation, call Sony technical support at (866) 496-7669 for assistance. The satisfaction of our customers is our number one priority, and we will work diligently to ensure that your VAIO notebook is in top working order. We apologize for any inconvenience and appreciate your support in this matter.\"\r\n
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\r\nA complete list of affected laptops can be found at the Sony website at the following link:\r\n
\r\n\r\nhttp://esupport.sony.com/perl/news-item.pl?news_id=401&template_id=1®ion_id=1\r\n
